Since 2006, we have placed almost a hundred orders with Amazon.com. To the best of my memory, we have never had to contact customer service, and we have never had any bad experiences with Amazon or with anyone who was selling on Amazon. They seem to be a very well run company. I realize that not everyone will have such good luck, but their overall record is probably very good.

For $90 a year we get amazon prime, which means we get free two day shipping on most items that are ordered directly from Amazon. Since we get the free shipping, it is very difficult for other websites (where we usually have to pay shipping) to compete with Amazon. That is why we end up placing most of our orders with Amazon. Amazon prime was a smart idea.

What makes shopping on Amazon such a great experience is that alot of people write reveiws of the products on Amazon. That helps us alot when we make our buying decisions.

I do not recall any bad experiences with the vendors who sell on the Amazon marketplace. However, some vendors are slower than others. If you order from an unfamiliar vendor, be prepared to wait.

So far, we have been very satisfied. Hope they keep up the good work!

Great price on shoes and with the buy one get one free offer I ended up getting 4 pairs for only $70 - bargain!!

2 day shipping for free? low prices? hassle free returns?
5 stars all the way