Jordan Retro

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Shipping & Returns

We understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website,

you can expect to receive your order within 5-12 business days.(always take 7 business days)
Order staus
Pending(rpunpaid)-------means the order not paid or payment unsuccessful.
rpapproved(paid)-------means payment successful,waiting us to check and prcocess the order.
update----means we're preparing the package for the shipment.
shipped-------means we have shipped out your order(we'll send you a e-mail with tracking id and tracking url.You will receive the Package within 7 business days).
If you are located in the United States you can track your package at If you are located elsewhere, then it is your country's national carrier.
It usually takes 5-12 business days to arrive, but highly depends on the courier.
We will ship out your order within 24-48 hours after you paid.
We accept cancelling order within receiving your payment 24 hours. Others, the client is responsible for everything.


If you are not satisfied with your purchase, you can return your order to the warehouse for a full refund.

If you want to return make sure that:
1. Products must be in the condition you received them and in the original box and/or packaging.
2. Please do not send your purchase back to the manufacturer.
3. You can return your purchase for up to 365 days from the purchase date.
4. Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Non-Returnable Items
1. Items not purchased from us
2. Products that have been modified or altered in any way
3. Specialty items including any personalized items
4. Items that have been worn or damaged by customer
any other questions please feel free to contact us