Words fail me. I sent a couple of constructive comments, and they write a THANK YOU mail to me! My order is made on Friday and arrives Monday morning in PORTUGAL!
I get money off as I found a couple of items cheaper elsewhere and used their price promise scheme.
Margaret, (who works 24x7) writes to me personally, and she is my new best friend!
I haven't seen customer services like this since I was in charge of customer service (else-where) in an earlier life!!!!!
I picked this site because of the full range and choice of items, and it's easy-to-use website... everything else is just a bonus. I cannot recommend enough. PS their kit is good too! I'm very pleased with my purchases!

Everything was great from start to finish.